Privacy Policy

Overview

Pixara Web Solutions ("we", "our", "us") is a web design and development service based in Guwahati, Assam, India. We are committed to protecting your personal information and being transparent about how we handle it.

This Privacy Policy explains what information we collect when you visit our website (pixara.in), contact us through forms or email, or engage with our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We only collect information that is necessary to respond to your enquiries and deliver our services. This includes:

• Contact form submissions — your name, email address, phone number (optional), and the message you send us.
• Email correspondence — if you contact us directly by email, we retain that communication for service purposes.
• Basic usage data — pages visited, time on site, browser type, and general location (country/city level), collected anonymously through analytics tools.
• Cookies and local storage — small data files stored in your browser for theme preference (light/dark mode) and basic analytics.

We do not collect payment information directly. Any payments are processed through third-party payment gateways with their own privacy policies.

How We Use Your Information

Information you provide is used solely for the following purposes:

• Responding to your enquiries, project requests, or support messages.
• Sending you project updates, proposals, or invoice details relevant to your engagement with us.
• Improving our website based on anonymous usage patterns.
• Fulfilling any service agreements or contracts we have with you.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited promotional emails.

Cookies

Our website uses a small number of cookies and browser storage items:

• Theme preference — stores your light/dark mode choice using localStorage. No personal data is involved.
• Analytics cookies — if analytics tools are enabled, anonymous data about page visits is collected. This data is not linked to any individual.

You can disable cookies at any time through your browser settings. Note that disabling cookies may affect your experience (e.g., theme preference will not be saved).

Third-Party Services

Our website may use the following third-party services, each governed by their own privacy policies:

• Fontshare / Google Fonts — for loading web fonts. These services may log your IP address when serving font files.
• WhatsApp Business — if you contact us through the WhatsApp button, your interaction is subject to WhatsApp's (Meta's) privacy policy.
• Google Maps — if embedded on a page, Google may collect data as per their privacy policy.
• Email providers — emails sent to us are processed through our email hosting provider.

We do not embed advertising networks, social media tracking pixels, or invasive third-party analytics on our website.

Data Storage & Security

Your data is stored securely and accessed only by authorised members of the Pixara team. We take reasonable technical and organisational precautions to prevent unauthorised access, disclosure, or loss of your data.

Contact form submissions are received by email and may be stored in our email system. We do not use a CRM or third-party database to store your enquiries unless you become a client, in which case project-related data is retained for the duration of the engagement and for up to 2 years after project completion for record-keeping purposes.

Our website is hosted on secure servers. All data in transit is protected using HTTPS encryption.

Your Rights

Under applicable Indian data protection laws and general best practices, you have the right to:

• Request a copy of any personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data, subject to any legal or contractual obligations.
• Withdraw consent for communications at any time by contacting us directly.
• Object to or restrict certain uses of your data.

To exercise any of these rights, please contact us using the details in the Contact Us section below.

Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted personal information to us, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us: